Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager, Mid-Market.

Key Responsibilities

• Manage a portfolio of 60-75 existing customer accounts
• Work with end-users on implementation, onboarding, product adoption, and renewals
• Review customer metrics for product adoption and client satisfaction

Required Qualifications

• 3+ years of professional experience, with 2+ years in a customer success management role
• Demonstrated experience learning advanced knowledge on technical subject matters
• Motivated by change and comfortable with an evolving work environment
• Bachelor's degree or equivalent years of professional experience