Customer Success Manager

Job Summary

A company is looking for a CPQ - Customer Success Manager in the Manufacturing sector.

Key Responsibilities

• Provide business consulting to advise customers on optimal use of the CPQ solution for maximum benefit
• Lead sessions on narrative flow and business process mapping to identify gaps in functionality and enhance customer solutions
• Contribute to proposals and service estimates, while staying updated on industry standards and trends

Required Qualifications

• Previous experience in a customer/client-facing role within the manufacturing industry
• Knowledge of applications or programming languages is an asset
• Strong written and spoken English; a second language is a plus
• Demonstrated logical and structured thinking, with advanced Excel skills and a background in Engineering, Physics, or Mathematics at the degree level
• Entry-level position; full-time employment