Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Manage customer relationships post-sale, focusing on adoption, satisfaction, and renewals
• Conduct onboarding, training, and growth activities while becoming an expert in compliance standards
• Collaborate cross-functionally to align on customer needs and continuously improve internal processes

Required Qualifications

• 2+ years of experience in GRC or Risk Advisory, risk management, compliance, or audit
• Interest in supporting sales and commercial business development efforts
• Strong empathy for customers and a passion for revenue growth
• Ability to manage multiple accounts and priorities effectively
• Autonomous worker with an organized and action-oriented mindset