Customer Success Manager

Job Summary

A company is looking for a Partner Success Manager to drive results for high-value professionals.

Key Responsibilities

• Understand professionals' strategic goals and provide education and actionable advice
• Prioritize outreach efforts based on customer health and market indicators to mitigate churn
• Build and execute account plans while introducing new product features to drive adoption

Required Qualifications

• Bachelor's degree and 3+ years of customer-facing/Success management experience preferred, or 5+ years required
• Experience managing a portfolio of accounts and meeting or exceeding revenue targets
• Demonstrated ability to build strong customer relationships
• Experience with SFDC and data analysis
• Ability to create basic reports in Google Sheets and presentations in Google Slides