Customer Success Manager

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, May 23, 2025

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Customer Success Manager (EU/US) to drive client adoption, engagement, and satisfaction across enterprise clients.

Key Responsibilities

Collaborate with cross-functional teams to create and implement customer success strategies
Manage the customer lifecycle, ensuring value realization and achievement of operational metrics
Establish a feedback loop with customers to inform product development and support sales enablement

Required Qualifications

Based in Europe or the US to support EMEA & NA clients
Bachelor's degree in Business, Marketing, or a related field
3 to 5 years of experience in customer success or related roles within a B2B SaaS domain
Experience in the Regulatory/Compliance domain is a plus
Familiarity with CRM and customer success platforms (e.g., Salesforce, HubSpot, Zendesk)

COMPLETE JOB DESCRIPTION

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Job is Expired

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