Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager 1.

Key Responsibilities

• Act as a trusted advisor and subject matter authority for customers regarding product offerings
• Supervise and optimize employer content and recruitment advertising campaigns
• Identify upsell opportunities and collaborate with Sales on customer success criteria

Required Qualifications

• 1-3+ years of experience in B2B environments, preferably in customer success or account management
• Proven ability to influence renewal conversations and drive account growth
• Passion for online advertising, marketing, or employer branding
• Experience with Salesforce or similar CRM and customer success analytics platforms
• Ability to travel within the United States approximately 3 times per year