Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Collaborate with the Integrated Account Team to drive revenue growth and enhance customer experience
• Proactively manage the renewal process and convert customers to term subscriptions
• Act as a trusted advisor to customers, facilitating onboarding and promoting product awareness

Required Qualifications

• 3+ years of experience in the Enterprise software or Internet/Telecommunications industries
• 3+ years of experience in an Account Management or Customer Success role
• Ability to work in a fast-paced technical environment with multiple goals
• Experience with cloud and virtualized compute solutions in enterprise environments is preferred
• Demonstrated ability to deliver revenue results through consultative selling