Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Build and maintain strong relationships with customers and internal stakeholders
• Drive customer engagement, retention, and growth through proactive strategies and business reviews
• Identify risks and opportunities for growth while collaborating with internal teams to meet customer goals

Required Qualifications

• 2-4+ years in Customer Success, Relationship Management, or Account Management in SaaS for Mid-Market customers
• Proven experience in building and maintaining customer relationships
• Ability to manage multiple accounts and objectives in a fast-paced environment
• Bachelor's degree or equivalent in any subject