Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager, West.

Key Responsibilities

• Build strong relationships with customers and guide them toward meaningful wins
• Support account strategy by promoting feature adoption and best practices
• Collaborate with teams to ensure smooth onboarding and drive customer engagement

Required Qualifications

• 3+ years of experience in Customer Success, Account Management, or a similar client-facing role
• BA/BS degree or equivalent experience
• Experience managing multiple accounts and responding to customer needs
• Strong organizational and project management skills
• Ability to learn technical products and support various web use cases