Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager (USA Remote).

Key Responsibilities

• Manage a portfolio of complex clients, ensuring their success and satisfaction
• Build strong relationships with decision-makers to facilitate account growth and renewals
• Provide expert support on products and collaborate with teams to identify growth opportunities

Required Qualifications

• 3 plus years of related work experience
• Strong relationship-building skills
• Curiosity and a desire to learn
• Accountability in managing client accounts
• Experience in an educator or educational technology environment is a plus