Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager, Data Solutions.

Key Responsibilities

• Consult customers on best practices to utilize G2's data effectively
• Build strong relationships to influence upsell opportunities and develop partnerships
• Track customer progress on goals and collaborate with Account Managers to expand and retain business

Required Qualifications

• 2+ years of experience in Customer Success, Account Management, or relevant customer-facing SaaS roles
• Proven track record of achieving revenue goals
• Experience in project management and process-oriented work
• Detail-oriented with evidence of implementing organizational systems
• Experience with Snowflake, API configurations, BI Tools, or SQL is a plus