Customer Success Manager

Job Summary

A company is looking for a Customer Success Key Account Manager.

Key Responsibilities

• Develop and implement strategies for customer relationship management and product adoption
• Ensure successful onboarding and fulfillment of services throughout the project lifecycle
• Monitor client engagement and identify growth opportunities while managing multiple projects

Required Qualifications

• Bachelor's Degree preferred or equivalent work experience required
• 8-10+ years' experience in a customer-facing account or vendor management role in healthcare
• Strong project management skills, with CAPM/PMP certification preferred
• Proficiency in MS Office, particularly advanced Excel skills
• Ability to travel as needed