Customer Success Manager

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Dec 30, 2025

This job expires in: 30 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Success Manager specializing in Cloud Cost and Spot Ocean.

Key Responsibilities

Help customers implement FinOps best practices and optimize cloud spend using Spot Ocean
Conduct regular business reviews to align on KPIs, cost savings, and operational efficiency
Serve as the primary point of contact for strategic accounts, ensuring renewals and identifying expansion opportunities

Qualifications

3+ years in Customer Success, Technical Account Management, or Cloud Consulting for enterprise clients
Understanding of FinOps principles, cloud economics, and Kubernetes/container orchestration
Proven track record of driving adoption and delivering measurable business outcomes
Familiarity with tools like Spot Ocean, AWS/GCP/Azure cost management, and FinOps frameworks
Experience with CRM and CS platforms (Salesforce, Gainsight) and cloud monitoring tools

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