Customer Success Manager

Job Summary

A company is looking for a Manager, Customer Success.

Key Responsibilities

• Lead and manage the Customer Success team to ensure high customer satisfaction and retention
• Develop and implement strategies to enhance customer engagement and success metrics
• Collaborate with cross-functional teams to address customer needs and improve service offerings

Required Qualifications

• Proven experience in customer success or account management roles
• Strong leadership and team management skills
• Experience in developing customer success strategies and metrics
• Ability to work collaboratively with various teams
• Relevant bachelor's degree or equivalent experience