Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager - Enterprise.

Key Responsibilities

• Guide data teams toward improved collaboration and governance in metadata management
• Act as a trusted advisor to clients, including Fortune 500 companies and startups, to enhance their data-driven success
• Drive customer ROI through effective onboarding, training, and support

Required Qualifications

• Proven experience in Customer Success or Client Consulting roles focused on data/technology solutions
• Strong understanding of the data ecosystem and technologies such as Snowflake, BigQuery, and Tableau
• Ability to translate customer needs into actionable insights and product improvements
• Experience in driving renewals and identifying expansion opportunities
• Familiarity with data governance, metadata management, and compliance frameworks is a plus