Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Manage a portfolio of client accounts to foster long-term business relationships
• Deliver a proactive customer contact strategy to drive renewals, product adoption, and revenue growth
• Provide strategic recommendations to optimize product use and enhance customer satisfaction

Required Qualifications

• 4+ years of customer-facing experience
• Experience with email marketing or digital marketing software
• Understanding of software as a service
• Excellent customer relationship management skills
• Organized and reliable with the ability to work independently