Customer Success Manager
Job Summary
A company is looking for a Customer Success Manager focused on Legal AI Solutions for Global and Large Law Firms.
Key Responsibilities
- Engage with customers to understand their business goals and provide strategic guidance
- Develop and implement customer success plans to drive adoption of legal AI solutions
- Collaborate with customers to design tailored workflows that enhance legal processes
Required Qualifications
- Formal legal education (JD) or substantial experience in legal technology
- 5+ years of experience in Customer Success, Consulting, or Account Management in legal tech
- Experience with global and large law firms is highly preferred
- Familiarity with AI-driven platforms and legal technology advancements
- Proven ability to build trusted relationships and act as a strategic advisor
COMPLETE JOB DESCRIPTION
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