Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager with Ad Tech experience.

Key Responsibilities

• Understand each publisher's business, KPIs, and industry needs
• Maintain regular contact with clients to build relationships and ensure performance strategies are met
• Act as a liaison between clients and internal teams, providing support and optimization ideas

Required Qualifications

• 2-3 years of experience as an Account Manager or Customer Success Manager
• Experience in the AdTech industry and understanding of programmatic advertising, particularly header bidding
• Familiarity with Google products, including Google Ad Manager and Google Analytics
• Experience with CRM and project management systems such as Salesforce, Trello, Zendesk, and Jira