Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager to support their T3 Office in Kansas City, KS.

Key Responsibilities

• Serve as the primary point of contact for a book of T3 customers post-sale
• Work with customers to create success plans that drive adoption and ROI
• Track customer usage, health, and outcomes to identify risks and opportunities

Required Qualifications

• High school diploma required; college degree preferred
• 2 years of experience in an account management/success role focused on customer satisfaction
• Experience in construction, telematics, or fleet management industries preferred
• Familiarity with platforms like Sales, Hubspot, or similar CS tools preferred
• Experience launching new CS workflows, automations, or reporting frameworks preferred