Customer Success Manager
Job Summary
A company is looking for a Customer Success Manager.
Key Responsibilities
- Act as a trusted advisor guiding customers through their digital transformation journey
- Build and deliver strategic adoption plans, identifying opportunities for optimization and innovation
- Lead business reviews and strategic sessions, ensuring alignment with each customer's evolving goals
Required Qualifications
- Experience in B2B SaaS environments
- Ability to build trusted relationships with executive and operational stakeholders
- Collaborative mindset for engaging cross-functionally with Sales, Product, and Expert Services
- Experience in consultative conversations influencing at all levels
- Capability to translate complex technology concepts into actionable insights
COMPLETE JOB DESCRIPTION
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Company Overview
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