Customer Success Manager

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, Jan 07, 2026

This job expires in: 27 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Executive Level

Job Summary

A company is looking for a Customer Success and Implementation Manager.

Key Responsibilities

Lead implementations by configuring and optimizing platform modules for client needs
Project manage full implementations, overseeing all phases from kick-off to go-live
Monitor customer health and track engagement metrics to develop proactive success plans

Required Qualifications

5+ years of experience in SaaS implementations or Customer Success with enterprise clients
Strong technical expertise in SaaS architecture and integrations
Familiarity with AI-enabled SaaS products and their business value
Proven project management experience; PMP or comparable certification preferred
Demonstrated success in aligning implementation outcomes with measurable customer value

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Apply

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

Wikipedia Wikipedia URL

BBB URL BBB URL

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...