Customer Success Manager

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, Jan 08, 2026

This job expires in: 26 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

Drive customer retention, renewal plans, and loyalty
Define and implement customer success programs and adoption strategies
Engage with key stakeholders to enhance customer experience and drive operational efficiency

Required Qualifications

3-5 years of experience in Customer Success
Experience in B2B SaaS and working with cross-functional teams
Familiarity with Salesforce, video conferencing, and communication tools
Understanding of the Fleet Industry is preferred
Passion for technology and willingness to learn

COMPLETE JOB DESCRIPTION

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