Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager with a Technical Background.

Key Responsibilities

• Lead client onboarding and support ongoing success for high-value clients
• Analyze client usage data to uncover insights and support growth strategies
• Collaborate with cross-functional teams to resolve complex cases and influence product development

Required Qualifications

• Fluency in English with the ability to navigate technical B2B conversations
• Experience working with technical B2B products and analyzing data
• Basic understanding of computer networks or a willingness to learn
• Comfort with reviewing logs and tracing proxy/API interactions
• Self-motivated and able to work in a remote-first environment