Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager to join their team remotely.

Key Responsibilities

• Help customers adopt new products and services
• Build and cultivate client relationships to understand their needs
• Lead small projects and ensure compliance with service level agreements

Required Qualifications

• Bachelor's degree in Business, Communications, or a related field
• 5+ years of related experience in customer success or a similar role
• Knowledge of diverse business functions and principles
• Experience leading Quarterly Business Reviews (QBRs)
• Proficiency in MS Office products and familiarity with sales software applications