Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Provide proactive, high-quality support to ensure a positive customer experience
• Articulate product value and align solutions to customer business goals
• Identify account expansion opportunities and collaborate with internal teams

Required Qualifications

• 4+ years of experience in customer-facing positions
• Track record of delivering exceptional customer experiences in a SaaS environment
• Demonstrated project management expertise in a fast-paced environment
• Strong analytical mindset and comfort working with data
• Startup-oriented mentality with adaptability and ownership