Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager - US.

Key Responsibilities

• Act as the primary liaison between clients and the company's technology, ensuring client needs are met
• Facilitate client adoption of technology and monitor usage to enhance service delivery
• Develop key account plans and provide feedback on market trends and client opportunities

Required Qualifications

• A university degree in Business, Marketing, Engineering, or a related field
• Experience in a customer-oriented position with a focus on digital marketing
• Ability to build strong relationships with customers, especially at the executive level
• Self-motivated with a strong interest in technology and improving client relationships
• Understanding of basic web concepts and digital marketing