Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager (EMEA).

Key Responsibilities

• Facilitate kickoff sessions and enforce program management rigor across all accounts
• Embed the platform into day-to-day workflows for engineering, DevOps, and security teams
• Lead customer programs strategically, including adoption cadences and executive reporting

Required Qualifications

• Strong understanding of SDLC methodologies and development infrastructure
• Knowledge of application security tools and processes
• Experience driving measurable ASPM outcomes
• Familiarity with next-gen security tools such as AI Agents
• Ability to maintain strong relationships with technical teams and executive stakeholders