Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:

• Own post-sales success for a portfolio of semiconductor customers, ensuring value realization and satisfaction
• Develop and execute customer success plans to drive platform adoption and align capabilities with customer objectives
• Engage with business and technical stakeholders to build relationships and translate business goals into technical strategies

Required Qualifications:

• 5-8 years of experience in Customer Success, Technical Account Management, or related post-sales roles within enterprise SaaS or technology
• Experience supporting electronics and/or semiconductor customers, including manufacturers and ecosystem partners
• Demonstrated technical background or fluency in modern software platforms, data, analytics, and AI solutions
• Proven success managing complex, multi-stakeholder enterprise accounts and driving long-term outcomes
• Strong business acumen to translate customer goals into adoption strategies and measurable success outcomes