Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager to oversee client campaigns and deliver actionable insights in the FMCG and retail sectors.

Key Responsibilities

• Manage client relationships and oversee campaign delivery from start to finish
• Generate analytics and insights to answer strategic client questions and develop high-impact presentations
• Lead a team of engagement managers and coordinate cross-functional efforts to ensure client satisfaction

Required Qualifications

• Bachelor's or master's degree in business or a related discipline
• Relevant experience in FMCG or consulting
• Strong analytical skills and proficiency in Excel for data analysis
• Experience in creating executive-level PowerPoint presentations with data visualization
• Proven ability to manage multiple projects and stakeholders effectively