Customer Success Manager

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Feb 23, 2026

Job Category: Customer Service

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

Manage customer relationships throughout their lifecycle and advocate for their needs
Maintain high revenue retention rates and identify expansion opportunities
Conduct periodic Business Reviews and ensure customers derive maximum value from solutions

Required Qualifications

4+ years of experience in a customer-facing role such as Consultant or Customer Success Manager
Experience in contact center and back office environments
3+ years working within a Software as a Service business model
Bachelor's degree or equivalent experience preferred
Experience with Gainsight, Salesforce.com, and ServiceNow is a plus

COMPLETE JOB DESCRIPTION

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Job is Expired

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