Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager, Enterprise.

Key Responsibilities

• Develop enterprise accounts into high-value customers who advocate for the software
• Manage complex software implementations for top accounts
• Provide ongoing support and guidance to managed accounts while collaborating with the Product team to enhance user experience

Required Qualifications

• 3+ years of experience in Customer Success Management or relevant experience in the Title & Escrow industry
• Significant experience in enterprise account management or direct sales
• Proven track record of growing and delighting top accounts
• Experience with Salesforce preferred
• Technically fluent with the ability to solve problems independently