Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager - Asset Intelligence.

Key Responsibilities

• Build deep relationships with customers and understand their maintenance and reliability objectives
• Help customers define success metrics and quantify ROI from predictive maintenance
• Conduct product demonstrations and training sessions to educate customers on Asset Intelligence features

Required Qualifications

• 4+ years of experience in Customer Success or a similar customer-facing role within a B2B SaaS company
• Familiarity with industrial maintenance practices and predictive maintenance concepts
• Proven ability to translate technical concepts into business value
• Analytical mindset with experience in tracking adoption and usage patterns
• Comfortable working in a fast-paced, dynamic environment and collaborating across multiple teams