Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager (B2B SaaS - Adtech).

Key Responsibilities:

• Manage and grow a portfolio of enterprise accounts across major digital platforms
• Build trusted relationships with clients and translate their goals into success plans
• Monitor account health, address risks, and partner with cross-functional teams to resolve challenges

Required Qualifications:

• 4+ years of experience in digital marketing, particularly in paid social and/or Google advertising
• Experience in SaaS, MarTech, or AdTech in a customer-facing role
• Proven ability to manage multiple accounts and achieve measurable outcomes
• Strong understanding of the digital advertising ecosystem
• Comfortable with technical conversations and collaboration with cross-functional teams