Customer Success Manager

Job is Expired

Location: Remote

Compensation: Base+commission

Reviewed: Tue, Mar 03, 2026

Job Category: Information Technology

Employer Type: Employer

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Customer Success Manager - Mid/Senior (B2B SaaS).

Key Responsibilities

Build relationships with top clients and influence retention, expansion, and churn rates
Identify client needs, conduct training, and drive product adoption
Report on activities, collect feedback, and create outreach campaigns

Required Qualifications

2-3 years of experience in a SaaS customer success role
Ability to cover the PDT zone from 9 AM to 5 PM, Monday to Friday
English proficiency at C2 level or equivalent
Experience with customer success or sales tools
Understanding of industry-standard KPIs and customer experience tools

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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