Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager to manage client relationships and drive marketing results.

Key Responsibilities

• Serve as the main point of contact for client accounts and conduct regular strategy calls
• Analyze marketing performance and provide strategic recommendations to improve campaign outcomes
• Own client satisfaction and retention, addressing issues proactively and identifying upsell opportunities

Required Qualifications

• 2-4 years of experience in Customer Success, Account Management, or Digital Marketing Agency roles
• Strong understanding of Facebook Ads, Google Ads, and SEO
• Experience managing client relationships in an agency environment
• Ability to analyze marketing results and communicate strategy effectively