Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager (Growth).

Key Responsibilities

• Drive customer engagement and growth by developing strong relationships with clients
• Identify opportunities for upselling and cross-selling services to existing customers
• Collaborate with internal teams to ensure customer satisfaction and success

Required Qualifications

• Bachelor's degree in a relevant field
• Experience in customer success or account management
• Proven track record of meeting or exceeding performance targets
• Familiarity with CRM software and customer success tools
• Strong analytical skills to assess customer needs and outcomes