Customer Success Manager

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Mar 17, 2026

This job expires in: 30 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer, 100% Virtual Company

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Manager of Customer Success.

Key Responsibilities

Drive customer retention and revenue growth across the portfolio and team
Conduct QBRs and build long-term customer relationships
Identify and close upsell and cross-sell opportunities

Required Qualifications

2-5 years of sales/account management leadership experience
Experience managing 100+ accounts with short sales cycles
Background in B2B SaaS (subscription-based models preferred)
Proven success driving renewals, retention, and expansion revenue
A natural player-coach who leads from the front

COMPLETE JOB DESCRIPTION

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Company Overview

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