Customer Success Manager

Location: Remote

Compensation: Salary

Reviewed: Thu, Mar 19, 2026

This job expires in: 5 days

Job Category: Account Management

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Manager, Customer Success Management.

Key Responsibilities

Own a portfolio of enterprise customers and lead onboarding coordination
Drive product adoption and ensure customers realize time-to-value and ROI
Develop renewal strategies and identify expansion opportunities

Required Qualifications

Strong understanding of enterprise travel programs and TMCs
5-8+ years in Customer Success or Account Management roles
Experience managing enterprise SaaS accounts with recurring revenue responsibility
Ability to engage with VP- and C-level stakeholders
Proactive mindset with strong operational discipline

COMPLETE JOB DESCRIPTION

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