Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Own the post-sale customer experience for a portfolio of high-value accounts
• Partner with Account Executives to drive activation, adoption, and value realization
• Manage a quota-carrying role focused on retaining and growing account value

Required Qualifications

• 4-7 years of experience in Customer Success, Account Management, or similar roles in SaaS
• Experience managing mid-market and enterprise accounts
• Proven ability to drive adoption and customer outcomes
• Strong analytical skills to translate usage and outcomes into business value
• Strong conceptual understanding of technical products, preferably in data or infrastructure