Customer Success Manager

This job has been removed

Location: Remote

Compensation: Salary

Reviewed: Fri, Mar 27, 2026

This job expires in: 2 days

Job Category: Management

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Success Manager - Americas.

Key Responsibilities

Own the post-sale customer relationship and act as a strategic partner for accounts
Drive product adoption and manage customer health to mitigate churn risk
Collaborate with cross-functional teams to enhance customer experience and support renewals

Required Qualifications

2+ years of experience in Customer Success in a B2B SaaS environment
Experience working with segmented customers, including digital-first success models
Familiarity with KPIs like Customer Health Score, retention, and churn mitigation
Experience with Customer Success software is a plus
Comfortable working remotely and open to occasional travel

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