Customer Success Manager

Location: Remote

Compensation: To Be Discussed

Reviewed: Sat, Mar 28, 2026

This job expires in: 7 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Customer Success Manager to oversee customer onboarding and satisfaction.

Key Responsibilities

Analyze usage data monthly to identify at-risk customers and opportunities for value optimization
Drive customer adoption through onboarding and plans to enhance customer success
Collaborate with Sales to identify upsell and cross-sell opportunities

Required Qualifications

Bachelor's Degree - Preferred
2-3 years of experience in customer success roles focused on delivering value
Experience in building customer relationships across various organizational levels
Experience in customer service or account management - Preferred
Familiarity with Software as a Service (SaaS) - Preferred

COMPLETE JOB DESCRIPTION

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Company Overview

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