Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager, UK.

Key Responsibilities

• Drive strategy and tactical execution to align customer conversations with cybersecurity objectives
• Act as a trusted advisor and subject matter expert on the platform and cybersecurity risk
• Identify opportunities for customer value increase through platform adoption and engagement

Required Qualifications

• Bachelor's degree
• 5+ years in account management, customer success, or a similar customer-facing role
• Solid understanding of cybersecurity or third-party risk management practices
• Strong technical aptitude and ability to understand platform capabilities
• Experience in driving outcomes aligned with customer business goals