Customer Success Manager

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Apr 03, 2026

This job expires in: 16 days

Job Category: Account Management

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Mid-Market Customer Success Manager.

Key Responsibilities

Develops trusted advisor relationships with key accounts and customer stakeholders
Resolves and manages the resolution of complex client requests and account demands
Assesses customer needs and develops plans to improve adoption of the program

Required Qualifications

Bachelor's degree in Business, Communications, or a related field
2+ years in Customer Success, Account Management, or a similar client-facing role
Familiarity with CRM systems like Salesforce, Planhat, or Gainsight preferred
Previous experience in the transportation industry is a plus, but not required

COMPLETE JOB DESCRIPTION

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