Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Manage a portfolio of existing customers on the platform
• Develop relationships with clients and provide guidance to achieve their business objectives
• Coordinate with internal teams to resolve customer issues and monitor client performance

Required Qualifications

• 3-5+ years of experience in customer success or account management with hospital or health system clients
• Essential experience in hospital revenue cycle
• Ability to take ownership of troubleshooting problems
• Experience in managing multiple roles and projects simultaneously
• Strong analytical skills and experience with data analytics is a plus