Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager for the France region.

Key Responsibilities

• Act as a trusted advisor to enterprise customers, aligning technology with their business goals
• Develop customer success plans that outline KPIs, stakeholders, and product adoption strategies
• Collaborate with internal teams to enhance customer experience and drive account growth

Required Qualifications

• 2+ years of experience in Customer Success, Consulting, or Account Management in enterprise software
• Proven ability to drive retention and expansion through value-based engagement strategies
• Experience building relationships with senior stakeholders, including C-level executives
• Strong program and project management skills for managing complex engagements
• Fluency in English and French