Customer Success Manager

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Apr 14, 2026

This job expires in: 21 days

Job Category: Non-profit

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Success professional for the Central Eastern Europe region.

Key Responsibilities

Drive adoption of the ElevenLabs platform by administering onboarding and enablement tactics
Analyze product usage and performance to identify friction points and enhance customer value
Own commercial outcomes, focusing on revenue retention and product expansion across defined accounts

Required Qualifications

7+ years of experience in Customer Success or Account Management in B2B SaaS, Developer Tools, or AI/ML products
Proven track record in driving revenue outcomes and managing a revenue quota
Strong understanding of the Central Eastern European market landscape
Familiarity with building and deploying AI agents and API integrations
Fluency in Polish and English

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