Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Develop relationships with partner practices to drive retention and growth of transaction volume
• Leverage data and technology to optimize engagement and maximize outcomes for partner practices
• Act as a trusted advisor to influence business process adoption and improve customer experience

Required Qualifications

• 2+ years of experience in a customer-facing role
• Comfortable working with various software platforms
• Adaptable with proven ability to troubleshoot on the fly
• Passion for enhancing the customer experience
• Bonus for those with sales, customer success, or account management experience