Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager, EMEA.

Key Responsibilities

• Provide post-sale support for customer inquiries related to content syndication, display advertising, and data services
• Collaborate with internal teams to ensure effective customer support and insights
• Identify and escalate urgent issues, while developing strategies to enhance customer success

Required Qualifications

• 2+ years of experience in customer support, preferably in demand generation or direct database marketing
• Hands-on experience with database products and services
• Ability to work independently and be self-motivated
• Experience with SaaS platforms such as Salesforce and Qlik
• Strong adaptability to learn quickly in changing environments