Customer Success Manager

Location: Remote

Compensation: Base+commission

Reviewed: Wed, Apr 22, 2026

This job expires in: 30 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

Execute onboarding sessions for new customers, setting expectations for their journey
Coordinate communications and meetings throughout the customer lifecycle, including business reviews and product updates
Monitor customer engagement and health scores to manage renewals and identify growth opportunities

Required Qualifications

7+ years of experience in Customer Success, Customer Support, or Sales Engineering
BS or MS in a computer science-related degree
Experience in a technical role within the software industry
Familiarity with CRM tools like Salesforce and data-driven success metrics
Project management experience is a plus

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