Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:

• Manage customer onboarding and implementation of software
• Build and maintain long-term customer relationships, ensuring satisfaction and addressing concerns
• Drive product adoption by providing insights and guidance on best practices

Required Qualifications:

• 2-4 years of experience in customer success, account management, or a customer-facing role
• Strong understanding of GIS software and fiber network architectures
• Degree in communications, engineering, or a related field preferred